Return & Refund Policy

7-Day Refund Policy

At Ducksmith Prints, customer satisfaction is important to us.

  • We offer a 7-day return policy from the date of delivery.
  • To be eligible for a refund, you must provide a clear, unedited package opening video showing the sealed package being opened and the product inside.
  • If your product is delivered damaged or broken, we will issue a 100% refund with no deductions after verification.
  • We do not offer replacements or exchanges. If you still wish to purchase the product, you can place a new order after receiving your refund.
  • To request a refund, contact us within 7 days at:

Note: Refund requests submitted without a package opening video or after the 7-day period may not be accepted.